Category Archives: CRM

The Importance of CRM

Customer Relationship Management deals with all the interactions between a company and its customers, with an eye toward keeping customers happy and helping the business succeed. Objective The objective of CRM is to enable a business to learn who its customers are and what value they can bring to the business, in order to increase…

Points to remember before Implementing CRM

Implementation of CRM or customer relationship management can be quick if proper checklist or points have been created before implementation. CRM software is another important area of your client business since it decides the sales, support, and ultimately better relationship & management. Henceforth proper implementation checklist should be created before implementing CRM software. CRM software…